Get in contact with us!

Need assistance with purchasing, selecting the right fishing gear or having questions about your order?

Send us an e-mail and we get back to you shortly. 

 

E-mail: support@northerntackle.com

 

FAQ:

Q: When will you ship my order?

A: We pack and ship all orders recieved before 1 PM (GMT+1) the same day. Heavy sales season might add an extra day. If your order placed after 1 PM, we ship it the next working day.

Q:  Can I track my shipment?

A: Ofcorse! Once your order left our warehouse you will recieve a tracking e-mail. It might take 12-24 hours until the next update which is when it come to the closest delivery terminal on the way to you.

Q: Can I cancel my order? 

A: Unlikely since we often pack and ship orders within 1-3 hours, the window for cancellation is very limited. You can return the product by contact our support ofcorse!

Q: Delivery time?

A: Since we ship to the whole of EU, it can surely vary. But packing and shiping is done within 24 hours and then 1-3 days until it reaches all countries. Dependning on if you live in a big or smaller city, the delivery trucks are not delivering 5 days a week to your service point which can cause a slight delay if unlucky. But overall: From placement to delivery: 3-5 days. 

Q: Shipping cost? 

A: This is shown in the checkout. No extra shipping cost is occuring. However, if you wish to make a return or aren´t able to pick up your order from the service point. A small deduction of the purchase price will be done when your order is returned to our warehouse before we return the rest of the money to you.

Q: Can I trust this store?

A:Valid point! When ordering from new/unknown websites it´s always clever to double check so it looks legit. Northern Tackle is originally a fishing newspaper in Sweden founded 1974 (Therefor the "Northern" in our name..) And since then we been giving our news magazines for over 50 years (10-15 each year) and have a big community in Sweden with a online news paper as well ("www.Fiskejournalen.se"). 2019 we decided to go all in with bringing our huge expertise in fishing to the e-commerce universe and been rocking it since!

 

 

Hi there!
Are you visiting our shop from Sweden?
If so, please proceed to fiskejournalen.se to purchase.
This website is only for non Swedish customers in Europe.